Privacy Policy
Last Updated:
29.10.2025
At GhorerBazar, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from www.ghorerbazar.com (the “Website”).
By
accessing or using our Website, you agree to the terms described in this
Privacy Policy. If you do not agree, please do not use the Website.
Scope and Purpose
This
Privacy Policy applies to all users of our Website, including customers,
visitors, and registered account holders. We collect and use your personal
information to:
·
Process
orders and deliver products.
·
Communicate
order updates, offers, and service information.
·
Improve
user experience and website functionality.
·
Comply
with legal obligations under the Consumer Rights Protection Act, 2009, and
Digital Security Act, 2018 of Bangladesh.
Information We Collect
A. Information You
Provide Directly
·
When
you interact with GhorerBazar, we may collect:
·
Personal
Information: Full name, phone number, email address, shipping/billing address.
·
Account
Information: Username, password, and preferences.
·
Payment
Information: Mobile financial service (MFS) details, debit/credit card data
(processed securely via third-party payment gateways).
·
Communications:
Messages or feedback submitted through our contact forms or customer service
channels.
B. Information
Collected Automatically
·
When
you browse our website, we may collect:
·
Device
information: IP address, browser type, operating system.
·
Usage
data: Pages visited, time spent, and referring URLs.
·
Cookies
and tracking technologies: Used to personalize your experience and remember
your preferences (see Section 6).
C. Information from
Third Parties
We
may receive limited information from:
·
Payment
service providers (to confirm transactions).
·
Delivery
partners (for order tracking and confirmation).
·
Marketing
or analytics tools (to improve our advertising and service performance).
How We Use Your Information
Your
information is used for the following purposes:
·
Order
Processing: To confirm, fulfill, and deliver your purchases.
·
Customer
Support: To respond to your inquiries and resolve issues.
·
Marketing
Communication: To send you promotions, newsletters, or updates (you can opt out
anytime).
·
Website
Improvement: To enhance usability, speed, and security.
·
Legal
Compliance: To comply with laws, respond to lawful requests, or prevent fraud.
We
never sell, rent, or share your personal information with unauthorized third
parties.
Sharing and Disclosure
We
may share your data only with trusted entities necessary to provide our
services:
·
Delivery
Partners: For order delivery and tracking.
·
Payment
Processors: To securely process online transactions.
·
IT
and Support Providers: For website hosting, maintenance, and analytics.
·
Law
Enforcement: When required by law or court order under Bangladeshi regulations.
All
partners are contractually obligated to maintain data confidentiality and use
information only for the agreed purposes.
Data Retention
We
retain your personal data only as long as necessary to fulfill the purposes
outlined in this policy or as required by Bangladeshi law.
After
that, information is securely deleted or anonymized.
If
you wish to close your account or request deletion of your data, please contact
our support team (see Section 10).
Cookies and Tracking Technologies
Cookies
are small files stored on your device to enhance browsing experience.
We
use cookies for:
·
Remembering
user login details.
·
Analyzing
website traffic and performance.
·
Personalizing
content and offers.
You
can control or delete cookies through your browser settings, but some website
features may not function properly if you disable them.
Data Security
We
implement appropriate technical and organizational measures to protect your
data from unauthorized access, loss, misuse, or disclosure, including:
·
SSL
(Secure Socket Layer) encryption.
·
Secure
payment gateways (SSLCommerz, bKash, Nagad, Rocket, etc.).
·
Regular
system audits and restricted access to sensitive data.
However,
please note that no method of electronic transmission is 100% secure, and we
cannot guarantee absolute protection.
Your Rights
Under
Bangladeshi law, you have the following rights:
·
Access:
You can request a copy of your personal data held by us.
·
Correction:
You can request updates or corrections to inaccurate data.
·
Deletion:
You can request deletion of your data (subject to legal or transactional
requirements).
·
Opt-out:
You can unsubscribe from promotional communications at any time.
To
exercise these rights, please contact our Data Protection Officer (see Section
10).
Children’s Privacy
Our
website is not intended for individuals under 18 years of age.
We
do not knowingly collect personal data from minors. If we become aware that a
child has provided information, we will delete it immediately.
Contact Information
If
you have any questions, complaints, or requests regarding this Privacy Policy,
please contact:
📧 Email: privacy@ghorerbazar.com
📞 Phone: +880 [Insert Number]
🏢 Address: [Insert Company Address], Dhaka, Bangladesh
Changes to This Policy
GhorerBazar
reserves the right to update or modify this Privacy Policy at any time.
Changes
will be effective immediately upon posting on our website. We encourage you to
review this page periodically for updates.
✅ Legal Compliance Reference:
This Privacy Policy is prepared in accordance with:
- The Digital Security Act, 2018 (Bangladesh)
- The Consumer Rights Protection Act, 2009 (Bangladesh)
- ICT Act, 2006
- Applicable provisions under the Bangladesh e-Commerce Guidelines, 2021.